Laserfiche creates simple and elegant enterprise content management (ECM) solutions that help organizations run smarter. Since 1987, more than 27,000 organizations worldwide—including federal, state, and local government agencies and Fortune 1000 companies—have used Laserfiche software to streamline document, records and business process management.
The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to respond quickly to changing conditions. The Laserfiche product suite is built on top of Microsoft® technologies to simplify system administration, supports Microsoft SQL and Oracle® platforms and features a seamless integration with Microsoft Office® applications and a two-way integration with SharePoint®.
Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star Rating from Computer Reseller News/VARBusiness magazine.
History
The original Laserfiche index and retrieval concept was developed by founder and custom software developer Nien-Ling Wacker, Laserfiche President and CEO, to assist a client needing access to records during litigation. As storage hardware costs dropped and organizations saw the value of storing and managing records electronically, the company has grown and prospered.
Business Impact
Laserfiche was founded in 1987 and is a division of Compulink Management Center, Inc., a privately owned corporation established in 1974 to develop custom software solutions. Laserfiche sales have grown significantly over the past five years.
Products
Laserfiche offers several core solution packages to address the business needs of small to large organizations, including Laserfiche Rio, an ECM solution that is straightforward to purchase, deploy, extend, and manage; and Laserfiche Avante, a powerful BPM solution with workflow automation.
Markets
Laserfiche software is widely used by organizations wishing to implement ECM solutions that ensure automated business processes, provide for centralized control to meet firm regulations, and maintain local flexibility for knowledge workers and business units. Laserfiche has become the industry standard in the municipal government market and is used in thousands of cities and towns. The healthcare and financial services industries also embrace Laserfiche, as does the federal government, including: the U.S. Treasury, CIA, FBI and all military branches.
Laserfiche Programs
The Professional Developer Partnership (PDP) Program provides the tools needed to integrate software applications with the leading document management solution. From comprehensive development tools to ongoing sales support, Laserfiche designed its PDP Program to provide software developers, resellers, and integrators with the resources they need to successfully develop, complete, and market integrations with Laserfiche.
The ACE Program provides Analysts, Consultants, and Experts with insight and differing perspectives on ECM, BPM, and transparent records management, vital to facilitate client recommendations and further business practices.
People
Laserfiche directly employs almost 200 executives, managers, software developers, engineers and support staff. More than 1,000 VARs who have been trained and certified by the company distribute the software worldwide in English, Spanish, Portuguese, French, Arabic, Vietnamese, Korean, Italian, and Chinese (simplified and traditional) versions. The VARs also install and integrate the software, train users, and supply hardware.
Corporate Citizenship
Laserfiche promotes community respect, collaboration, and responsibility. We are committed to conducting business with the highest integrity, while delivering value to our customers.
